Alam Podiatry, PC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal, medical, and digital information you share with us. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit alampodiatry.com, schedule appointments, or communicate with our offices.
Note for Patients: This policy primarily covers website and administrative data. Your medical records and health information are further protected by our HIPAA Notice of Privacy Practices.
1. Information We Collect
We collect only the data necessary to deliver specialized foot and ankle care, manage appointments, and improve our services.
A. Information You Provide Voluntarily
- Identity Data: Name, phone number, and email address provided via contact forms or booking requests.
- Appointment Data: Preferred clinic location, reason for visit, and scheduling preferences.
- Communications: Information you submit when emailing us or using our secure patient portal.
B. Information Collected Automatically
- Technical Data: Internet Protocol (IP) address, browser type, device information (mobile vs. desktop), and operating system.
- Usage Data: Pages visited (e.g., "Services," "Locations"), time spent on the site, and referring sources.
- Cookies: Small text files stored on your device to help our website function securely and load faster.
2. How We Use Your Information
We use your information strictly as permitted by law to:
- Facilitate Care: Coordinate appointments across our 8 locations and verify insurance coverage.
- Communicate: Send appointment confirmations, reminders, and important office updates via text or email.
- Improve Operations: Analyze website traffic to understand patient needs and enhance our digital experience.
- Security & Compliance: Detect fraud and maintain safeguards in compliance with the New York SHIELD Act.
3. How We Share Your Information
We strictly limit the disclosure of your data. We never sell your personal or medical information.
A. Healthcare Operations (HIPAA)
We may share necessary patient information with:
- Healthcare Providers: Your primary care physician, vascular specialists, or other providers involved in your treatment.
- Insurance & Billing: Health plans and billing processors required to facilitate payment for services.
- Business Associates: Vetted vendors (e.g., Electronic Health Record systems) strictly bound by confidentiality agreements.
B. SMS & Mobile Privacy (Strict 10DLC Compliance)
We respect your mobile privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
C. Legal Requirements
We may disclose information if required by law, court order, or to prevent an imminent threat to health or public safety.
4. Digital Tracking & Analytics
We use third-party tools to improve our website performance. We have implemented strict privacy controls to protect health data.
- Google Analytics: We use this tool to analyze aggregate website traffic. We have configured it to anonymize IP addresses where possible.
- No "Health" Retargeting: We do not use tracking pixels or cookies to collect Protected Health Information (PHI) or to target advertisements based on specific medical conditions (e.g., "bunion surgery") you view on our site.
- Global Privacy Control (GPC): Our website is configured to respect "Global Privacy Control" signals from your browser, treating them as a valid request to opt-out of third-party tracking.
5. Your Privacy Rights
Depending on your relationship with us, you have specific rights under New York and Federal Law.
A. Website User Rights
- Opt-Out: You may unsubscribe from general marketing emails at any time via the "Unsubscribe" link.
- Cookie Control: You can adjust your browser settings to refuse or delete cookies.
B. Patient Rights (HIPAA & Part 2)
- Access: You have the right to inspect and obtain a copy of your medical records.
- Correction: You may request corrections to your records if you believe they are inaccurate.
- Confidential Communications: You may request that we contact you via specific means (e.g., "work phone only").
- Substance Use Records: In compliance with 42 CFR Part 2, any records received related to substance use disorders are subject to strict federal confidentiality rules and generally require specific written consent for disclosure.
To exercise any of these rights, please view our full HIPAA Notice of Privacy Practices.
6. Data Security
We maintain reasonable administrative, technical, and physical safeguards to protect your private information in accordance with the New York SHIELD Act. This includes:
- Secure HTTPS/SSL encryption for website transmission.
- Strict access controls and authentication for patient databases.
- Regular privacy and security training for all staff.
While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.
7. Third-Party Links
Our website may contain links to external sites (e.g., medical associations, insurance providers). We are not responsible for the privacy practices of these external sites and encourage you to review their policies.
8. Contact Us
If you have questions about this policy, or wish to exercise your privacy rights, please contact our Privacy Officer.
Alam Podiatry, PCAttn: Privacy Officer
166-05 Highland Ave, Suite L1
Jamaica, NY 11432
Phone: (347) 509-4470
Email: info@alampodiatry.com (Please include "Privacy Concern" in the subject line)
This policy was last updated on January 29, 2026. We may update this policy periodically to reflect changes in legal or regulatory requirements.